Sales Conditions

1. General Information
These Sales Conditions govern the purchase of products offered on the website.
By placing an order, the user fully accepts these conditions.
It is recommended to read them carefully before completing a purchase.

2. Products
All products presented on the website are described and illustrated as accurately as possible.
However, slight variations in colors or packaging may occur.
These differences do not affect the quality or functionality of the product.

3. Prices
All prices are indicated in euros (€) and include VAT, unless otherwise stated.
Any shipping costs are shown separately during the order process.

4. Orders and Payments
To make a purchase, it is necessary to complete the order form in all its parts and confirm the entered information.
After submission, you will receive an order confirmation via email.

Accepted payment methods are indicated on the website and may include credit card, PayPal, or cash on delivery (if available).

5. Shipping and Delivery
Products are shipped to the address provided by the buyer.
Delivery times generally range between 3 and 7 working days, depending on the destination and product availability.

Any delays not attributable to us (such as courier issues or force majeure) cannot be considered grounds for complaints.

6. Right of Withdrawal and Returns
The buyer has the right to withdraw from the purchase within 7 days of receiving the goods by communicating their intention via email.
The product must be returned intact, unused, and in its original packaging.
Return shipping costs are borne by the customer, unless there is an error or defect in the product.

7. Defective or Incorrect Products
In the case of a damaged or incorrect product, the customer must contact us within 3 days of receipt, attaching photos and a brief description of the problem.
A replacement or refund will be provided according to the customer’s preference.

8. Limitation of Liability
We are not responsible for any indirect, incidental, or consequential damages resulting from the use of products purchased on the website.
The products are intended exclusively for personal and non-professional use.

9. Changes to the Conditions
We reserve the right to modify these Sales Conditions at any time.
Changes will be published on the website and will take effect immediately for future orders.

10. Contact
For any questions or assistance requests, you can contact us through the form available on the website or by writing to:
📧 saudeviva365.com